Incoming calls are redirected to Fido Message Center

[sarahbanyassady]

Swtiched my phone plan from Fido to Kodoo, keeping the same number. Since then calls from a friend (also on Fido phone) are redirected to Fido Message Center instead of my number. Any idea why is that?

[KAPABLE-K]

Hello @sarahbanyassady, welcome to the community!

Did you restart your device after switching to Fido and porting your number over?