I just upgraded my mate 20 pro to emui 10 through the official update from the phone itself. Before the update, everything is functioning well. After the update, I am not able to send text message to any iphone users, but somehow I can send picture message to them. I am not able to send text message to android users sometimes as well, but 80% of time I can send message successfully to android users. Any thought how to solve this? I am using the default messages app only
Solved! Go to Solution.
3 weeks ago
Hey @justinren, try clearing the text app cache that you are using if the problem is still there then a factory reset might have to be done. I always recommend a factory reset after any major updates to avoid any issues.
Thanks @KAPABLE-K . Factory reset did solve the problem, although I have to say I hate all the hassle I have to do with all my apps and settings, but I guess thats the only way. Thank you
It sounds like you have an app that is causing your problem. Do you have any antivirus apps installed?
Try booting into safe mode and send yourself a text if it works then you will know it's an app causing the problem. You will have to uninstall apps one at a time to try to figure out which one is causing the problem.