How to set up Internet & Email using Fido

[mertza]

I recently purchased LG Xenon cellphone advertised (brand new) through Bell.  I am a Fido subscriber.  I want my phone set up so I could download stuff and access the my email.  I looked online and got information, but unsure if I did everything correct.  I indicated below that I did, please let me know if I did all correctly.  If not tell me the correct information.

Connection-->Access Points-->New Profile

Connection Title: The Internet

Authentication: Medium

Username: fido

Password: fido

APN: internet.fido.ca

Connection-->Internet Profiles-->New Profile

Profile Name: The Internet

Use Proxy: off

Access Point: The Internet

Text Message-->Email Gateway

What is the number for it???

I tried going into Preferred Network, but it indicated it isn't available.  What gives?  When I go into the internet I keep getting a message that it can't find the host.  When I go into email, it would say "Retrieving terms of use" and the bar goes halfway and does nothing.  Any advise would be helpful.

***Edited to add labels***

[Tru · Accepted solution]

Hey everyone!

Although this thread is quite old, I'd like to add a little update since I came across it. If you wish to use an unlocked phone over our network, I strongly advise you to click here. It will bring you to our webpage where all of our settings are detailed. It will also include path to follow in your menu depending on your device.

Hope it helps!

[FidoJudhy]

Hello mertza,

Welcome to the Fido technical community,

This question was already posted. Please visit this link to resolve your issue.

http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/768

I hope this helps

[mertza]

I have a question about the link for similar questions to mine.  There are a few things I haven't found that answered my question.

For APN1:

I filled out all the information indicated.

APN Type: default

all others blank

On the LG Xenon it does mention that part (APN type) and doesn't indicate anything else other than name, APN address, username, and password.  

For APN2:

APN: mms.fido.ca

Do I put that in the proxy address section?

It doesn't indicate 

MMSC

APN type

MCC

MNC

MMS proxy--> only proxy port number

On the site it says to put 205.151.011.013 (On the phone it doesn't let me put dots between numbers )

[Azureskies]

These are the APN's from my Fido Xenon. For "<blank>" it is blank; nothing is in the field. To the best of my knowledge, only the ones titled "Fido WAP" and "Fido MMS" are needed for browsing and MMS on the Xenon.

APN1:
Connection Title: Fido WAP
Authentication: No Auth
APN: wap.fido.ca

APN2:
Connection Title: Fido MMS
Authentication: Medium
Username: <blank>
Password: <blank>
APN: mms.fido.ca

APN3:
Connection Title: Fido Internet
Authentication: Medium
Username: <blank>
Password: <blank>
APN: internet.fido.ca

The proxy addresses are set in Internet Profiles. I'll write them out here just in case. Please keep in mind you have to have the APN's before you are able to select them under Access Point in Internet Profiles.

Internet Profile 1:
Profile Name: Fido WAP
Use Proxy: On
Proxy Address: 205.151.011.011
Proxy Port Number: 80
Access Point: Fido WAP

Internet Profile 2:
Profile Name: Fido MMS
Use Proxy: On
Proxy Address: 205.151.011.013
Proxy Port Number: 80
Access Point: Fido MMS

Internet Profile 3:
Profile Name: Fido Internet
Use Proxy: On
Proxy Address: 205.151.011.011
Proxy Port Number: 80
Access Point: Fido Internet

Internet Profile 4:
Profile Name: Internet Tethering
Use Proxy: On
Proxy Address: 0.0.0.0
Proxy Port Number: <blank>
Access Point: None

To get MMS working, there is one more setting. This one is located in Main Menu > Messages > Message Settings > Multimedia Message > Message Centre. There is only one setting.

Name: Fido MMS

MMSC URL: http://mms.fido.ca/

Internet Profile: Fido MMS

[mertza]

I have a problem with this part you indicated:

Internet Profile 4:
Profile Name: Internet Tethering
Use Proxy: On
Proxy Address: 0.0.0.0
Proxy Port Number: <blank>
Access Point: None

When I put Proxy Port Number, it gives me the message "Proxy Port is empty" and will not let me save.

What suggestions do you have to make this part work.

[Azureskies]

Unless you are sure that you are going to use the Xenon for tethering, that setting is not needed. It appears to be factory set, and I can't replicate it either.

Tethering is using your phone for internet access for your computer, in case you didn't know.