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Fido returned device amount adjustment

satyamarora85
I'm a Participant Level 1
I'm a Participant Level 1

How long does the returned device amount get adjusted against my account. I returned my device, it has been 12 business days and still the phone is attached to my account and outstanding amount. 

 

Believe a return shouldn't take that long. 

 

Was sent back using purolotar. Was delivered to Fido in 2 days. 

1 REPLY 1

FidoJulien
Former Moderator
Former Moderator

Hey @satyamarora85

 

Usually, returns are treated much faster than that. I'll send you a PM so we can verify what's going on.

 

Talk to you soon!