Change my phone

[Harpinder131995]

Hello

I baught a s10 a month ago from fido and also a sim card and now i am not happy with that phone can i change that phone with another one from fido store ?

[Harpinder131995]

Hello @Harpinder131995,

Welcome to the community!

Fido offers a 15 days satisfaction guarantee where you can exchange the device if you are not happy with it, see here for more info.

Unfortunately, since you had the phone for a month now you will not qualify to exchange the device.

[KAPABLE-K · Accepted solution]

Hello @Harpinder131995,

Welcome to the community!

Fido offers a 15 days satisfaction guarantee where you can exchange the device if you are not happy with it, see here for more info.

Unfortunately, since you had the phone for a month now you will not qualify to exchange the device.