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Fido phone bill error

Ppotato
I'm a participant level 1
I'm a participant level 1

Hi everyone,

 

I am wondering if this has ever happened to anyone or if this is even possible.  Outgoing phone calls to a number (over span of 2 years) that the Fido customer says they never called.

The phone calls are shown on the Fido bill.

 

thank you

Pei Pei

 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Ppotato,

 

Welcome to the community!

 

I've never experienced that but then again I do not check every number dialed on my invoice unless there is a charge that should not be there.

 

Is the number the same and is it a local number? Is it possible it is the voicemail number?