Do I need to contact Fido so as to enable Wi-Fi calling on my account?

Do I need to contact Fido so as to enable Wi-Fi calling on my account?

Do I need to contact Fido so as to enable Wi-Fi calling on my account?

davidxing
I'm a Participant Level 1

Do I need to contact Fido so as to enable Wi-Fi calling on my account?

When I was trying to enable Wi-Fi calling on my iPhone 12 Pro, the following message pops up:

 

"To allow Wi-Fi calling on this account, contact Fido."

 

Do I need to contact Fido to enable Wi-Fi calling?

1 REPLY 1
FidoStephen
Community Manager

Hi @davidxing

 

Welcome to the community! Was your iPhone purchased from Fido?

 

More info on Wi-Fi Calling and compatibility here.