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Do I need to contact Fido so as to enable Wi-Fi calling on my account?

davidxing
I'm a Participant Level 1
I'm a Participant Level 1

When I was trying to enable Wi-Fi calling on my iPhone 12 Pro, the following message pops up:

 

"To allow Wi-Fi calling on this account, contact Fido."

 

Do I need to contact Fido to enable Wi-Fi calling?

1 REPLY 1

FidoStephen
Community Manager
Community Manager

Hi @davidxing

 

Welcome to the community! Was your iPhone purchased from Fido?

 

More info on Wi-Fi Calling and compatibility here.