Hello cheshirecat30!
If you do not have a data option within your account, you should automatically get prompted for the data passes when trying to access the internet through Safari. If you are not, I would suggest that you try to reset your network settings (Settings - General - Reset - Reset network settings). Please note that by doing so, you will erase any WiFi settings that you have saved before.
Should the issue persists, I would have to refer you to our technical support team for further assistance. They can be reached at 1-888-481-3436 from any other phone than your Fido.
Let us know what the results are!
If you do not have a data option within your account, you should automatically get prompted for the data passes when trying to access the internet through Safari. If you are not, I would suggest that you try to reset your network settings (Settings - General - Reset - Reset network settings). Please note that by doing so, you will erase any WiFi settings that you have saved before.
Should the issue persists, I would have to refer you to our technical support team for further assistance. They can be reached at 1-888-481-3436 from any other phone than your Fido.
Let us know what the results are!
