Certified pre-owned device battery life

[OverTheRainbow]

Recently I purchased "like-new" iPhone 12 Pro Max 512GB online, the battery life is only 82% and the battery charging time is over 750. This is a heavily used phone. After call Fido customer service and exchanged another "Like-New" iPhone 12 Pro Max 512GB, but there is no difference between them. The battery life still close to 80%, and the charging time at 720. It's hard to believe this is a "Like-New" device.

April 10,2023

[FidoAnthony]

Hey @Stevr,

We'll be happy to go over the situation with you

There are several ways to reach customer service:

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).

Hope to talk to you soon. 

[OverTheRainbow]

I have already talked to customer service and also exchanged, but both iphone batteries are not good!

[FidoAnthony]

We can take another look if you wish. We're available if you change your mind.

[OverTheRainbow]

How can I contact you?

[FidoKenny]

You can find all the ways to reach our team here