Cant get MMS messages on my unlocked Samsung S7 verizon phone

Reply
I'm a Participant Level 2 Sfranzese
I'm a Participant Level 2

Cant get MMS messages on my unlocked Samsung S7 verizon phone

Help.  i bought an unlocked Samsung S7 verizon phone and i can send and recieve text as well as access my Data however the MMS's are not working.   Please help.  

Accepted Solution

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

APN Type was configured as default...changed it to MMS and it resolved the issue. Thank you!

View solution in context
Flag this to a Moderator
Message 1 of 11
2,870 Views

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

Hello @Sfranzese,

 

Welcome to the community!

 

You will need to configure the APN settings for Fido's network, you can get that info here.



Flag this to a Moderator
Message 2 of 11
2,379 Views
I'm a Participant Level 2 Sfranzese
I'm a Participant Level 2

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

Thank you this still didnt do the Trick 

Flag this to a Moderator
Message 3 of 11
2,373 Views

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

@Sfranzese what exactly happens when you try to send and receive a MMS?



Flag this to a Moderator
Message 4 of 11
2,368 Views
I'm a Participant Level 2 Sfranzese
I'm a Participant Level 2

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

When trying to send a picture message it sits in the messaging app saying sending and then fails with a little triangle beside it.  

Flag this to a Moderator
Message 5 of 11
2,363 Views
Moderator
Moderator

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

@Stranzese and thanks for reaching out.

 

Do you have enough signal where you are located now?

 

This issue happens indoor and outdoor as well?



Flag this to a Moderator
Message 6 of 11
2,339 Views
I'm a Participant Level 2 royd
I'm a Participant Level 2

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

Any resolutions to this? I have the same issue.

Flag this to a Moderator
Message 7 of 11
2,235 Views

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

@royd Welcome to the community!

 

Did you verify your APN settings are correct? Also in the APN Type make sure MMS is included.



Flag this to a Moderator
Message 8 of 11
2,229 Views
I'm a Participant Level 2 royd
I'm a Participant Level 2
Solution

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

APN Type was configured as default...changed it to MMS and it resolved the issue. Thank you!

Flag this to a Moderator
Message 9 of 11
2,223 Views

Re: Cant get MMS messages on my unlocked Samsung S7 verizon phone

Hello @royd,

 

Glad you got it working but don't replace default with MMS make the APN type  default,supl,mms



Flag this to a Moderator
Message 10 of 11
2,219 Views