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Cant get MMS messages on my unlocked Samsung S7 verizon phone

Sfranzese
I'm a Participant Level 2
I'm a Participant Level 2

Help.  i bought an unlocked Samsung S7 verizon phone and i can send and recieve text as well as access my Data however the MMS's are not working.   Please help.  

10 REPLIES 10

KAPABLE-K
MVP MVP
MVP

Hello @Sfranzese,

 

Welcome to the community!

 

You will need to configure the APN settings for Fido's network, you can get that info here.



Sfranzese
I'm a Participant Level 2
I'm a Participant Level 2

Thank you this still didnt do the Trick 

@Sfranzese what exactly happens when you try to send and receive a MMS?



Sfranzese
I'm a Participant Level 2
I'm a Participant Level 2

When trying to send a picture message it sits in the messaging app saying sending and then fails with a little triangle beside it.  

@Stranzese and thanks for reaching out.

 

Do you have enough signal where you are located now?

 

This issue happens indoor and outdoor as well?



royd
I'm a Participant Level 2
I'm a Participant Level 2

Any resolutions to this? I have the same issue.

@royd Welcome to the community!

 

Did you verify your APN settings are correct? Also in the APN Type make sure MMS is included.



royd
I'm a Participant Level 2
I'm a Participant Level 2

APN Type was configured as default...changed it to MMS and it resolved the issue. Thank you!

Hello @royd,

 

Glad you got it working but don't replace default with MMS make the APN type  default,supl,mms



The5thCrewMembr
I'm a Participant Level 1
I'm a Participant Level 1

default,supl,mms worked plus a restart for verizon branded s7