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Cannot set APN on Android 10 phones...

KnightR
I'm a participant level 2
I'm a participant level 2

Hi!

 

I have two different phones running Android 10 on which I tried to set the APN...

 

On both only ltemobile.apn and isp.fido.apn are selectable and using either makes it impossible to receive and send MMS...

 

mm.fido.ca is shown but unselectable and does not seem to be fully configured.

 

I believe this issue appeared on recent Android versions, is there any way around this?

 

Thank you and have a nice day!

 

Nick

1 REPLY 1

FidoLony
Moderator
Moderator

Hey @KnightR,

 

I'm sorry to learn about your issues with the APN's on your devices.  Have you tried to perform a network reset on your device settings? This could possibly help with the APN's settings.

 

Are you also able to test a non-Fido sim card on the phone to see if you have the same troubles with the APN settings?

 

Keep us posted!