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Can't send text messages to anyone from my S7 Edge

mohamedca
I'm a participant level 1
I'm a participant level 1

I am trying to send text messages from my S7 Edge but it says failed to send a message, try again. I think  text settings need to be adjusted but I can't remember how to do it. Please help.

 

Thank you,

Mo Smiley

2 REPLIES 2

FidoAmanda
Former Moderator
Former Moderator

Hey @mohamedca!

 

We haven't heard back from you

 

Did the SMSC number help?



FidoAmanda
Former Moderator
Former Moderator

Hey @mohamedca!

 

Welcome to the Community!

 

Is your phone a Fido phone or was it purchased elsewhere? Is this happening for all numbers that you try to send a text message to or for only specific numbers. 

 

Also you can check your SMS setting to make sure you have the correct SMSC number stored in there. The SMSC number is the same for all Fido subscribers: +15149931123.

 

Keep us posted.