Can't receive phone calls.

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I'm a Participant Level 1
I'm a Participant Level 1

Can't receive phone calls.

I don't know when but I can't receive phone calls all of a sudden. Making calls, text messages and the Internet work. Somebody tell me how to do it. Please.

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Moderator
Moderator

Re: Can't receive phone calls.

Hello @Yj4

 

Welcome to the community. That definitely sounds odd. 

 

Was the 'Do not disturb' option possibly enabled on your device? 

 

You can also reach out to our customer service right here for further assistance.  

 

Keep us updated. 



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I'm Qualified Level 1
I'm Qualified Level 1

Re: Can't receive phone calls.

Hi @Yj4

 

What exactly happens when you try making a call? Did you try restarting the phone?

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