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Can't receive phone calls.

Yj4
I'm a Participant Level 1
I'm a Participant Level 1

I don't know when but I can't receive phone calls all of a sudden. Making calls, text messages and the Internet work. Somebody tell me how to do it. Please.

2 REPLIES 2

NaliniR
I'm Qualified Level 1
I'm Qualified Level 1

Hi @Yj4

 

What exactly happens when you try making a call? Did you try restarting the phone?

FidoDivine
Former Moderator
Former Moderator

Hello @Yj4

 

Welcome to the community. That definitely sounds odd. 

 

Was the 'Do not disturb' option possibly enabled on your device? 

 

You can also reach out to our customer service right here for further assistance.  

 

Keep us updated.