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Can I unlock a new phone myself without going to the store?

I'm a participant level 1
I'm a participant level 1



Hey there!


I recently got a new cellphone as a gift but when I exchanged my SIM Card with the new one, it does not seem to recognise the signal. So do I really need to go down to the store to unlock the new phone or is there any way I can do that myself?



***Edited to add labels***


Former Moderator
Former Moderator
Hello Fido1743,

The phone would have to be either unlocked by the service provider from which it was bought or by a Third Party.

Some phone can also be unlocked by its user, but I would not have any information about this. I would invite you to look up the information on Google with your handset model to see if it is something possible for you to do.

Let us know how it goes Smiley

Hey @Community


I know it's a old thread, but I simply wanted to add that all the information needed to unlock a device is here on our blog.


Hope this helps Smiley