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Buying iphone on fido site help please

kir4
I'm a participant level 1
I'm a participant level 1

Ok so I'm trying to purchase an iphone but I'm paying monthly for 24 months. The problem is that when I'm to trying buy, on the second option it says "Select Data Option". I'm not going to pay with a plan that is like 53$ and my total becomes almost 100$, because I already have a 80GB Data plan which is 45$ monthly. Please someone help me how to remove the the select data option because I don't want to have more data, I just want to purchase phone monthly price only not with "EXCLUSIVE" data. 

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Kir4,

 

  Welcome to the community!

 

  Firstly, you should note that this forum is community-driven and not intended as a venue for customer services. We do not have access to customers' accounts. 

 

  I understand not wanting to have to get a new plan with a new phone. However, it's possible your current plan is not compatible with financing a device (ie BYOP plan) or is no longer sufficient for financing a device. If that is the case, you would need to switch to a current suitable device financing plan (see here).

 

  If you would like to discuss your situation, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers