Broken phone - Repair question

Welcome to the Community!

This is THE place to find answers, ask questions and share advice. Register now to join the conversation!

We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.

JOIN THE COMMUNITY
POST A TOPIC
Reply
Waki3943021
I'm a Participant Level 1 Waki3943021
I'm a Participant Level 1

June

Broken phone - Repair question

Hi my phone is broken . i wanna fix ! I have insurance from fido . my phone is not broken outside . i can open my phone but phone is turn on and off .i can't use . i can't call i can't do long in too 

Accepted Solution

Re: Broken phone - Repair question

June

by Moderator

Hey @Waki3943021! Welcome to the community. Smiley

 

If you have our Premium Device Protection on your account, you just need to contact Brightstar to submit a repair/exchange request. You can do this online here or you can contact them via 1-866-327-3399 from 8 AM to 10:30 PM Eastern time.

 

Let us know if you have any more questions.

View solution in context
Flag this to a Moderator
Message 1 of 2
194 Views
0 Likes
Reply
Highlighted
FidoPhilippe
Moderator
Moderator

June

Solution

Re: Broken phone - Repair question

Hey @Waki3943021! Welcome to the community. Smiley

 

If you have our Premium Device Protection on your account, you just need to contact Brightstar to submit a repair/exchange request. You can do this online here or you can contact them via 1-866-327-3399 from 8 AM to 10:30 PM Eastern time.

 

Let us know if you have any more questions.



Flag this to a Moderator
Message 2 of 2
170 Views
0 Likes
Reply
Discussion stats
  • 1 reply
  • June
  • 195 views
  • 0 likes
  • 2 in conversation
Start a Discussion