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Anyone else not getting fido free data

rajsubin
I'm a participant level 1
I'm a participant level 1

Been using fido for more than 1.5 years and i am not getting any of the free data add ons but my friends with the same plan are getting it

2 REPLIES 2

patrickchan
I'm experienced level 1
I'm experienced level 1

if u chat with fido.  I suggest use the Facebook wall of fido mobile and messaging them. it is faster and better the app or callin

FidoAnthony
Moderator
Moderator

Hey @rajsubin, 

 

We'll be happy to go over the options with you.

 

There are several ways to reach customer service:

 

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line.

- Via live chat on Fido.ca.

- By writing us a private message on our social networks (Facebook, Twitter, or Instagram).

 

Hope to talk to you soon.