Android P for Huawei p20 pro

[Proac]

Global rollout began a few days ago and Fido lists Dec 19th as the rollout date but still no OTA update on my P20 Pro. Has anyone actually received the update yet? I'm getting impatient

Thanks Mike 

[Proac]

It also doesn’t make them incorrect. In fact, if you could debunk the facts I’ve stated I’m sure you’d have already done so. Did you notice the thread where the update for the P20 hasn’t arrived during the scheduled rollout dates? I’m sure I’ll be in the same boat by Monday.

[ryadav]

I too agree. Seeing that we haven't got the update, I don't understand how and why... Assuming that most of the ppl r iphone n samsung fans, I guess only few ten thousands phone might have been sold across canada by this logic I believe they are releasing in batches of 100

[Gabbie1977]

i'd say the scheduled dates are incorrect.

As of jan 14th at 7:54am no updates yet on my P20 Pro.

Over the weekend i went to the Fido store at the White Oaks mall in london and even the employees personal phones didn't have the update either.

I do know someone on Rogers who has the P20 (non pro model) and they have received the update early january.

Was the roll out done to a lucky draw of 1 user?

[ryadav]

I think so. But what I am surprised is that until this morning, I was level 3 contributor on this community and now after few hours, FIDO downgraded me... 

This is shame on FIDO end...

You guys could have clearly mentioned what you mentioned recently about the update, would have made much sense. Plus now the new schedule says, coming soon... 

[FidoStephen]

Hey @ryadav, I explained the change in your rank on your other post here.

With regards to the OS schedule, the "Coming Soon" refers to the January security update (which is new). The P-OS was released, and we're looking into the situation with Huawei.

[ryadav]

I am still waiting ..No OTA

[khstk]

15th today and still no update. 

[Gabbie1977]

7:53am Jan 15th still no update for the P20 Pro.  HiSuite also says i'm up to date.

I also sent fido solutions a message.

[FidoNick]

Hey everyone!

The update should be pushed to all Huawei P20 and P20 Pro phones.

For anyone who did not get the update for either the Huawei P20 or P20 Pro please send your IMEI number to @FidoSolutions via private message.

To get the IMEI you can dial *#06# on your phone's keypad.

Thanks!

[ryadav]

i sent mine

To approve a single suggestion, mouse over it and click "✔"

Click the bubble to approve all of its suggestions.

[FidoStephen]

UPDATE

We no longer need your IMEIs. 

Huawei ran into server issues and therefore had to halt the updates. We don't have an ETA yet, but we'll update this thread as soon as we have more news to share.

Thanks for your patience with this.

[ryadav]

This is really a much-needed information

To approve a single suggestion, mouse over it and click "✔"

Click the bubble to approve all of its suggestions.

[ezekiel712]

Moved from a pixel to the p20 prop early December after fido announced the android phone update OTA rollout. Following this for 6 weeks now, and happily registered just to send my IMEI number after @FidoStephen response this morning. just to have @FidoStephen back track the last statement and leave us with no ETA. frustrating as heck

[ryadav]

@FidoStephen @FidoNick

How long does it take a world leading company to restart its services? I understand servers were down, does it takes weeks to restart them. Why is Huawei controlling our update? Is it injecting malicious codes by screening all the IMEI?

I think we Canadian should boycott the state-sponsored snooping company?

To approve a single suggestion, mouse over it and click "✔"

Click the bubble to approve all of its suggestions.

[FidoStephen]

@ryadav We're waiting to hear back from them with an update, but they did mention it would be "very soon". Now, if only I could tell you what their definition of "very soon" is... 

You can also check out this page for information on the whole OS update process.