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Access to the LTE network Motorola RAZR HD

I'm a participant level 2
I'm a participant level 2

I got a new phone, the new MOTOROLA RAZR HD and signed up for a two year plan ($56/month incl. data  2GB/month). Since then I've only seen the H+ and occasionally the E+ as my connection.


I have never seen the LTE logo as my connection since I got the phone. About 2 weeks. This is the latest "smartphone" so it is LTE accessible and FIDE is LTE accessible, these are some of the reasons I choose this phone and company. So how do I get LTE access?


I read somewhere that the SIM must be an LTE sim, how can I find out if my SIM is LTE or not?


Any info would be appreciated.




***Edited to add labels***




I'm a contributor level 1
I'm a contributor level 1
Remove the sim card and see if it is the same one as the lte sim cards on fidos website. I had this happen to me, so I went to a Fido kiosk and they gave me an lte enabled sim card. Hope this helps.

I'm a participant level 1
I'm a participant level 1

I have the same phone same plan... the mini sim card that shipped with my upgrade is LTE, I suspect yours is too, LTE has a weak signal over distance (for any carrier its just the tech), where are you located?


Im enjoying the Razr, great speeds, great battery... 


let us know what happends.