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APN interfering with connection to a camera

pm56
I'm a participant level 2
I'm a participant level 2

Hello,

I have been trying to use a GoPro camera app with my LG G7 phone with fido.ca as my carrier. I cannot properly pair with the camera in order to communicate with it. After a variety of attempts, with help from the camera online support people, it appears that it has to do with an APN on my phone that is interfering. I need assistance with changing those settings so that I can use the app. Thanks.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @pm56,

 

That's strange that the APN is interfering with your phone connecting to the camera, how are you try to connect to the camera?

 

Most phones don't let us edit the APN settings anymore but you can create a new APN and use that instead and make the necessary changes there, see here for Fido's APN settings.