8$ for 140KB

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I'm a Participant Level 2
I'm a Participant Level 2

8$ for 140KB

Hey guys...I live In Victoria, BC and have never visited US or been close to a US border. 

However, i got charged 8$ for 140KB for Fido Roam -US on ,7th June. Here is the screen of my bill

IMG_20200626_100711.jpg

How do i rectify this error from Fido?

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I'm a Participant Level 2
I'm a Participant Level 2

Re: 8$ for 140KB

IMG_20200626_102043.jpg

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Re: 8$ for 140KB

Hey there @KatAsh welcome to the community!

 

This would have to rectified with customer service. Have you tried contacting them? If not, we can send you a PM. Let us know what you prefer. 



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I'm a Participant Level 2
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Re: 8$ for 140KB

I tried calling customer service now. At 4:50 pm. And it said the services are closed. 10 mins prior to the published timing for weekends. 10 am to 5 pm. 

Anyway, ill call them tomorrow. Or if anyone of yall are working on a weekend, please feel free to PM me.

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Re: 8$ for 140KB

Oh really, that's strange... we'll PM you Smiley



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