If you haven’t already noticed, there are a lot of different types of members on this Community. This page will help you better understand their different roles and responsibilities.
MVP & Senior MVPs
MVPs (Most Valuable Posters) are active, helpful, and knowledgeable community members who help maintain a dynamic and interactive community (they are not Fido employees). They’re identified by rank and a star icon next to their user name. Check out the MVP Program for more info.
You’ll notice Fido employees helping out from time to time as well. We have participating employees from a variety of departments. They are not moderators, but they answer questions on the Community on their own time.
The Community Manager oversees all operations and ensures the entire Community Crew is well equipped to do their jobs. He works closely with stakeholders and internal teams to bring the best possible experience to our Community members.