wrong amount charged

[Sheikhmr3652]

Dear Fido billing team

my fido number *******9107 charged additional amount of 60 dollars as sim number migration charges but practically the fido representative could not migrate due to some sort of technical issue, so kindly remove the wrong amount charged so that i could pay my bill for 2 months usage.

Thanks

Muhammad Raees Sheikh

******4241

[KAPABLE-K]

Hello @Sheikhmr3652,

Welcome to the community!

This community form is meant to be a place where customers can help each other and is not intended as a method of customer service, You would need to contact customer service directly through one of the methods listed here and they will be able to assist you.