worst experience with a cellular company, ever.

worst experience with a cellular company, ever.

worst experience with a cellular company, ever.

smitty267
I'm a Participant Level 3

worst experience with a cellular company, ever.

I feel like they are trying to constantly rip me off!! I get charged overusage of data on a line with a no data plan...Which if I hadnt called i'm sure they would of went ahead with the charges anyway...And now their still billing me on a line I cancelled a day ago!!! And that was because of the **bleep** service when it came to customer retention...I was told told bascally take my business elsewhere.  I'm  a customer of 5+ years with multiple lines.  As of today..I just may take their advice. Terrible company!

 

 

***Edited to add Labels***

1 REPLY 1
FidoMaria
Former Moderator

Hi smitty267,

 

I'm sorry to read of your experience; we definitely don't want to see you go. Sad

 

I'll go ahead and send you a private message so we can look into this together.

 

Talk to you soon!