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what tax do you use

I'm a Participant Level 1
I'm a Participant Level 1

I have a phone plan with You and I live in Ontario the Current (2019HST rate in Ontario province is 13% 

my phone bill is $60 so I would assume 

60x13% = 7.8 

so fido bill should equal 67.80

not 70 or plus like it has been I use pre-auth credit so like there is no interest 


Senior MVP Senior MVP
Senior MVP

Hello CornSkiz,


  Welcome to the community!


  I understand you live in Ontario. Do you also have an Ontario phone number? The billing taxes would follow the Province from which your phone number belongs, not necessarily the Province in which you reside. For example, if your phone number was originally from NB, you would be charged NB's HST of 15% even though you live in ON.


  That said, even with the higher HST, the total would be less than $70. Have you had a chance to view the details of your bill via My Account? Is it possible there are additional charges for that billing cycle?


Hope this helps 😀