Which bill I should pay?

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Which bill I should pay?

I have a question for my first bill. My current balance shows 92.74, and every time I click “make a payment”, the system set the money up automatically for me, which is 92.74, but my first bill says that i should pay 132.29, but my plan is only 75. Which one is the correct amount of money that I should pay?

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Re: Which bill I should pay?

Hey @wsy5201314!

 

Welcome to the Community!

 

Your bill does not change after it's released, any changes to your balance would only be reflected on your next bill.

 

Your account balance in My Account, however, is updated in real time. This means that the amount stated as your account balance is the amount that you will need to pay.

 

In your case, it seems there may have been some adjustments made since your bill was released. 

 

I hope this clarifies things!

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Re: Which bill I should pay?

Hey @wsy5201314!

 

Welcome to the Community!

 

Your bill does not change after it's released, any changes to your balance would only be reflected on your next bill.

 

Your account balance in My Account, however, is updated in real time. This means that the amount stated as your account balance is the amount that you will need to pay.

 

In your case, it seems there may have been some adjustments made since your bill was released. 

 

I hope this clarifies things!



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