unable to login with fido My Account application

unable to login with fido My Account application

unable to login with fido My Account application

User964
I'm a Participant Level 1

unable to login with fido My Account application

Hi , 

I am unable to login with my account .

Navjot  Dhatt 

1 REPLY 1
FidoCharles
Moderator

Hey @User964

 

We'd need a bit more info on the situation, I have some questions for you:

 

  • What happens exactly when you try to log on?
  • Are you using your email as the username to do so?
  • Are you able to log on Fido.ca My Account?

 

Make sure to have the latest version of the App as well.

 

If anything, I'd suggest contacting us directly through one of our channels here. Smiley