unable to change "Contact phone numbers" in my account profile

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I'm Helpful Level 3

unable to change "Contact phone numbers" in my account profile

unable to change "Contact phone numbers" in my account profile online

 

getting  following error message  

 

We are currently experiencing technical difficulties and cannot complete your request at this time. If you require immediate assistance, please call 1 888 481-FIDO (3436) and a customer service representative will be happy to assist you. Thank you and we apologize for any inconvenience.

 

i was trying since last 6 month to change pcontact details and same issue. any fix?

 

 

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Accepted Solution

Re: unable to change "Contact phone numbers" in my account profile

I'll open a ticket in your account; sending you a PM right away. I'm also going to be able to change it for you.

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Former Moderator
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Re: unable to change "Contact phone numbers" in my account profile

Hi Bhupi!

 

You can try this:

 

- Clear your browser's cache and cookies;

- Refresh the page;

- Try a different browser.

 

Let me know how it goes. Smiley



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I'm Helpful Level 3
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Re: unable to change "Contact phone numbers" in my account profile

I tried different browser ( IE, chrome) and tried 2 computer, my tablet and phone. Same error message.
No success after clear cache, cookies.
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Solution

Re: unable to change "Contact phone numbers" in my account profile

I'll open a ticket in your account; sending you a PM right away. I'm also going to be able to change it for you.



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I'm Helpful Level 3
I'm Helpful Level 3

Re: unable to change "Contact phone numbers" in my account profile

Thanks

problem resolved now. i am able to change through  myaccount.

 

 

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