someone ported my number and fido is closed !!!! what do i do?!?!???!?!

someone ported my number and fido is closed !!!! what do i do?!?!???!?!

someone ported my number and fido is closed !!!! what do i do?!?!???!?!

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meesh5
I'm a Participant Level 2

someone ported my number and fido is closed !!!! what do i do?!?!???!?!

Someone ported my number and i never recieved a text - they got into all my emails and other accounts.  I have since secured all my emails and other accounts but fido is closed !!! 

 

what do i do?!?!?!

i went to account page and all i can do is deactivate as if i lost my phone. 

i still have the physical device.

 

Someone managed to port my number and i have to wait until tomorrow morning??!??!??!???!

 

someone anyone please help !!!!
i tried facebook messenger but no reply!!!

Accepted Solution

Re: someone ported my number and fido is closed !!!! what do i do?!?!???!?!

Solved by MVP MVP

Hello @meesh5 , what a horrible thing to happen to you. Have you been able to get assistance with customer service yet? you should call them as soon as you can from your device at *611  or on twitter, look for fidosolutions on twitter. I was able to get a response to  my question fairly quickly this morning. I hope you can get this fixed quickly

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Hello @meesh5 , what a horrible thing to happen to you. Have you been able to get assistance with customer service yet? you should call them as soon as you can from your device at *611  or on twitter, look for fidosolutions on twitter. I was able to get a response to  my question fairly quickly this morning. I hope you can get this fixed quickly