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"mobile internet" charge

gaudetka
I'm a participant level 1
I'm a participant level 1

Hello,

 

I just switched to Fido on Sunday, December 11 and got my first bill today. It said that I have a $4.92 charge for "mobile internet/ data usage". I don't understand how this could be, since I have a data plan and obviously didn't go over my limit... can someone explain it to me?


Thanks.

 

 

***Edited to add labels***

1 REPLY 1

FidoJudhy
Former Moderator
Former Moderator
Hey gaudetka!

Have you contacted customer service about this matter? If so, what did they tell you?

Let us know Smiley