overcharged

overcharged

overcharged

Jeanne2001
I'm a Participant Level 1

overcharged

 I have been charged a long distance charge to a number that Fido says is in Turkey but it is actually the Vicotria Secret in Newmarket Ontario. Its only for a small amount but I refuse to pay for something that is incorrect. 

I am new to Fido and did not realize that they make it impossible to dispute a charge.   They dont have a number to call??? 

1 REPLY 1
KAPABLE-K
MVP

Hello @Jeanne2001,

 

Welcome to the community!

 

I understand the person/place you called is in Newmarket Ontario but is it an actual Canadian number? Or is it a number from Turkey? If it is then you will still be charged long-distance rates.

 

You can always call Fido by dialing *611 from your Fido device or you can see the many different ways to contact them here.