January 2021
I have been charged a long distance charge to a number that Fido says is in Turkey but it is actually the Vicotria Secret in Newmarket Ontario. Its only for a small amount but I refuse to pay for something that is incorrect.
I am new to Fido and did not realize that they make it impossible to dispute a charge. They dont have a number to call???
January 2021
Hello @Jeanne2001,
Welcome to the community!
I understand the person/place you called is in Newmarket Ontario but is it an actual Canadian number? Or is it a number from Turkey? If it is then you will still be charged long-distance rates.
You can always call Fido by dialing *611 from your Fido device or you can see the many different ways to contact them here.