name

name

name

SOLVED
pedalspinner70
I'm a Participant Level 2

name

Fido has my first name listed. I have never used this name in my life, but I want to use my middle name. Is there a way to change it to the middle name?

 

 

Accepted Solution

Re: name

Solved by Former Moderator FidoMaria

Hi @pedalspinner70 & welcome to the Community!

 

While we need to have your legal name listed as the account holder, we can definitely use your middle name for the call display. If that's what you'd like to do, let me know and I'll send you a private message. Smiley

 

You can also reach out to us on Facebook or Twitter for any account changes.

 

Cheers! Very_Happy

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3 REPLIES 3
Divjot
I'm a Participant Level 2

Hi, 

When I first signed up, the fido representative that was helping me skipped my middle name and mentioned just a part of my legal name. I want my full legal name to be on the bill but I can't locate any options to do that and neither is the representative assisting us. What do I do ? 

Hello @Divjot and welcome to the Community.

When it comes to the name showing up on your Fido account, this can definitely be looked into. You will need to contact our customer service to verify this. You can find all the ways to reach us here.



FidoMaria
Former Moderator

Hi @pedalspinner70 & welcome to the Community!

 

While we need to have your legal name listed as the account holder, we can definitely use your middle name for the call display. If that's what you'd like to do, let me know and I'll send you a private message. Smiley

 

You can also reach out to us on Facebook or Twitter for any account changes.

 

Cheers! Very_Happy