Fido Internet.

Fido Internet.

Fido Internet.

SOLVED
Muhammad6
I'm a Participant Level 2

Fido Internet.

I have found an internet account on my account page when I got new Fido Mobility . The internet account is not mine. I have not used any Fido internet services. The address also does not match mine. It is quite disturbing. What Should I do. Kindly advise me.

Accepted Solution

Re: Fido Internet.

Solved by MVP MVP

Good morning @Muhammad6 , if you have an email address that is not yours I would suggest giving Fido support a call. You can reach them by calling *611 from your device and letting them know your concerns. You can also reach them by messaging them on social media through Facebook and Twitter. I can understand your concern with an email address connected to your account that isn't yours. 

View solution in context
2 REPLIES 2
Muhammad6
I'm a Participant Level 2

Thank You so much 

Good morning @Muhammad6 , if you have an email address that is not yours I would suggest giving Fido support a call. You can reach them by calling *611 from your device and letting them know your concerns. You can also reach them by messaging them on social media through Facebook and Twitter. I can understand your concern with an email address connected to your account that isn't yours.