cancel
Showing results for 
Search instead for 
Did you mean: 

iphone xr

serapeidooo
I'm a participant level 2
I'm a participant level 2

so I purchased a plan of an iphone xr on july 11 is there any way to switch it for an iphone 11 pro? like im still paying it off. but i want trade in for the 11 pro or something

 

 

1 REPLY 1

FidoSaira
Moderator
Moderator

Hey @serapeidooo,

 

We offer a 15 days Satisfaction Guarantee period during which you can return or exchange your device. Past the15 days, it is not possible to that without breaking the agreement and paying off the remaining device balance.

 

If you do decide to pay the phone off and take a new one, you can definitely trade-in your phone. You can learn all about that here.

 

Hope this clarifies!