just buy a new phone today and a new sim card , the vendor tell me the phone was suppose to work in 1h , but still not working and telling me my sim is invalid when my new prepaid phone and sim is brand new , what can i do?? 
Hi @kimalse!
Welcome to the Community 
We've had a small delay in our activations today, some activations have been impacted by this. I'll be able to take a closer look at your line with you.
I'll be sending you a PM in a few minutes.
