invalid sim card

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I'm a Participant Level 1
I'm a Participant Level 1

invalid sim card

just buy a new phone today and a new sim card , the vendor tell me the phone was suppose to work in 1h , but still not working and telling me my sim is invalid when my new prepaid phone and sim is brand new , what can i do?? Sad

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Former Moderator
Former Moderator

Re: invalid sim card

Hi @kimalse!

 

Welcome to the Community Smiley 

We've had a small delay in our activations today, some activations have been impacted by this. I'll be able to take a closer look at your line with you.

I'll be sending you a PM in a few minutes. 



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