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incoming calls cant leave messaged

Andrea65
I'm a Participant Level 1
I'm a Participant Level 1

I need support to figure out why incoming calls have no option to leave messages. I set up my voicemail.

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @Andrea65! Philippe here. Welcome to the community. Smiley

 

This might be because your call forwarding isn't setup to go to voicemail after a certain amount of time. You can try to setup conditional call forwarding using the instructions here. As for the voicemail number you need to forward to, you can find that here.

 

I hope this helps!