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fido customer support is closed at 11AM Friday according to answering machine

I'm a contributor level 1
I'm a contributor level 1

hey, its friday, 11AM as of Ontario. fido offices are in montreal with same time zone. i tried to conatct customer service at this time. answering machine is saying offices are closed right now. what the heck is this. you guys are a huge company making huge mistakes. very much disappointed.


***Edited to add labels***


Former Moderator
Former Moderator

Hey @simrangne


Welcome to the Community Smiley 


That's definitely odd. Were you calling from an Ontario number when you got this message? 


Let me know, we'll be happy to look into this!