Data services on my mobile are not working for 4 days. I have tried calling fido but remain on hold forever and nobody answers. I believe from reading other posts that a network setting needs to be re-set by Fido, but I can't get in touch with anyone.
Welcome to the community!
Did you try restarting your phone and verify that your mobile data is not turned off on your phone?
It will be hard getting through to Fido at the moment because of the new promotion they currently have.
I have tried EVERYTHING, including resetting my phone to factory settings and restoring it (I did this twice). I also called apple, in case it was an issue with the latest iOS and they confirmed it wasnt them. I believe a reset is required on Fidos' end...
hi @FidoKenny, I was using an iPhone X. i thought this may be the issue, so i switched back to my iPhone 7, but this is still occurring. I don't always receive an error message - sometimes it just never loads any data, or sometimes it says that i am not subscribed to a data plan (which I am). I have been trying to get in touch with Fido since Sunday, but there is no response on any medium (online chat, phone, facebook). Apparently someone at Fido needs to reset my profile, but can't get in touch....Help?