changing display name w/o changing account owner

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I'm a Participant Level 2
I'm a Participant Level 2

changing display name w/o changing account owner

How do I change the display name without changing the account information?

thanks

 

 

 

Accepted Solution

Re: changing display name w/o changing account owner

You actually answered your own question. When you call customer service, tell them you want to change the "User Name" or "Subscriber Name" on the account. This will reflect on the second page of your bill as well as when you call out the first 15 chars will show up.

Hope This Helps.

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Solution

Re: changing display name w/o changing account owner

You actually answered your own question. When you call customer service, tell them you want to change the "User Name" or "Subscriber Name" on the account. This will reflect on the second page of your bill as well as when you call out the first 15 chars will show up.

Hope This Helps.

--
I am NOT a Fido employee, my comments are my own and do not necessarily represent the views of this website and its affiliates.
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I'm a Participant Level 2
I'm a Participant Level 2

Re: changing display name w/o changing account owner

Thanks

is there an online method w/o phoning fido?

Fidocat

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I'm an Expert Level 2

Re: changing display name w/o changing account owner

You can try the Online Chat with a Customer Care agent, but I am not sure if they can or can not do it for you.

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