changing display name w/o changing account owner

changing display name w/o changing account owner

changing display name w/o changing account owner

SOLVED
fidocat
I'm a Participant Level 2

changing display name w/o changing account owner

How do I change the display name without changing the account information?

thanks

 

 

 

Accepted Solution

Re: changing display name w/o changing account owner

Solved by I'm an Expert Level 2
You actually answered your own question. When you call customer service, tell them you want to change the "User Name" or "Subscriber Name" on the account. This will reflect on the second page of your bill as well as when you call out the first 15 chars will show up.

Hope This Helps.

--
I am NOT a Fido employee, my comments are my own and do not necessarily represent the views of this website and its affiliates.
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3 REPLIES 3
Paolo
I'm an Expert Level 2

You actually answered your own question. When you call customer service, tell them you want to change the "User Name" or "Subscriber Name" on the account. This will reflect on the second page of your bill as well as when you call out the first 15 chars will show up.

Hope This Helps.

--
I am NOT a Fido employee, my comments are my own and do not necessarily represent the views of this website and its affiliates.
fidocat
I'm a Participant Level 2

Thanks

is there an online method w/o phoning fido?

Fidocat

Paolo
I'm an Expert Level 2

You can try the Online Chat with a Customer Care agent, but I am not sure if they can or can not do it for you.

--
I am NOT a Fido employee, my comments are my own and do not necessarily represent the views of this website and its affiliates.