billing

[moes1]

I spend a  lot of time over the phone talking with a service customer without getting a clear answer to my questions. I asked her to refer me to his supervisor but she just hang on me

[FidoAnthony]

Hey @moes1r,

We'll be happy to take another look at your account with you.

 There are several ways to reach customer service:

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).

Hope to talk to you soon.