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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Attention Upper Management!!
Fido has to be the worst company I have every had the displeasure of dealing with. Representatives are beyond imcompetent, especially a supervisor who goes by "Gill" (no last name given); specifically in regards to call issue #I2041053849 that occure...
Fido sent my bill to collections without any notice
Fido has been overcharging on each of my bills and earlier this year in the month of Jan I tried to figure out why was I over changed and that led to a delay on the payment of that month. It's no strange news to us that their customer service is horr...
Resolved! Change plan
I was using 20GB plan but three days ago I changed my plan to 70GB but only ggave me 50 GB , what should i do now ?
App
I cant se3m to see any activity or billing details on my phone app. I have spoken to customer service more than 5 times nobody seems to help
Resolved! I want to make formal complaint to the Ombudsman
Hello,I need to make formal complaint to the ombudsman office urgently. I read some of the posts in the Fido community and noticed that the office of the president can solve the issues before reaching out the ombudsman office.As such, I need direct c...
