General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

New Fido SMS scam

Just giving a heads up. Got a text just now from 12637703352 with the Fido logo in regards to a special reward. the link says to visit fidoteam.ca. Do not click on link or try to accept the Interac transfer....this is obviously a scam to get bank lo...

Rewards for recent activity

I received the attached MMS . I'm assuming it a scam as the number that it came from is not even remotely close to any of the numbers that fido has contacted me with In The past can some one ease verify? They even had the fido logo at the top of the ...

Resolved! voicemail replaced by fido messaging center, unable to access voicemail messages

I am unable to access my voicemail as it has been replaced by "fido messaging center" Previously I could press 1 on my keypad, follow the voicemail prompt to enter access code and listen and delete my messages. Now people cant leave a message because...