ZTE Flip - Transferred SIM from Old Phone - Shows Emergency Calls Only

ZTE Flip - Transferred SIM from Old Phone - Shows Emergency Calls Only

ZTE Flip - Transferred SIM from Old Phone - Shows Emergency Calls Only

I'm a Participant Level 1

ZTE Flip - Transferred SIM from Old Phone - Shows Emergency Calls Only

Hi everyone,

 

 So, a common problem. Last flip whitescreened, so I picked up an ZTE from a big box store. After placing the SIM card into the new phone, shows "Emergency Calls Only". I've double-checked the account balancevia the website, and there's over $65 available.

 

 Here's what I've done:

 

- Restart

- Remove battery, wait 2-3 minutes, replace battery, restart

- Remove battery & SIM, wipe battery & SIM with dry electronics cleaning cloth, then reinsert & restart

 

Anything else? Pulling out hairs here... thanks.

 

QJ

2 REPLIES 2
I'm Experienced Level 1

hi

my guess is that your sim is possibly toast, goto fido store get an new sim , it should be free. good luck.

 Hey @QuirkyJoe

 

Welcome to the Community!

 

Can you confirm whether the SIM card was activated or not? 

 

Also, are you connected to the Fido network?

 

Let us know!