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Wrong billing

I'm a participant level 3
I'm a participant level 3



I do not really kniw how to continue with the thread but anyways. It isnmy third month with fido and every months' billing was a terrible experience for me. Due to customer service guy's unprofessionalism in your 222 Spadina Ave Unit 103B, Toronto, ON M5T 3A2 store, i get pissed off  


According to my bill plan i had to pay discounted payment on my 2nd or 3rd bill and next 12 months (that is what he told me). However, last month (2nd) i got regular 55$, and recently again same billing - which supposed to be less than that. Additionally, my billing had to be deducted the service charges they billed me wrongly. 


What the hell is going on? Why do i have to experience same anger every time i get the bill? Is it that hard to do your job properly?


Former Moderator
Former Moderator

Hey @elvindeyarov


I'll send you a PM so we can take a look at this together.


Talk to you soon!