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Wrong Number was Ported

minzah
I'm a participant level 1
I'm a participant level 1

I recently had Rogers as my service provider, but now I have switched to Fido under my dad's account. I called Fido to transfer (port in) the rogers number over to fido and replace my temporary fido number, but the fido representative made a mistake. Now, my dad's number has been replaced with my rogers number instead. Is there anyway to reverse this so that my dad can have his number back?

2 REPLIES 2

FidoClaudia
Community Manager
Community Manager

Hey @Minaz, 

 

We got back to you in PM, see you there! 

 



Ravi_12
I'm a participant level 2
I'm a participant level 2

Hi, I had similar issue today. How did you resolve this?