Worst customer service

[Ria77]

I have been a loyal fido customer for 20 years. I have two phone lines with fido and today I experienced the worst customer experience specifically from a supervisor

• Can someone please provide me with the information for the Office of the President

[FidoPhilippe]

Hey @Ria77! Philippe here. I hope you're doing well.

I'm sad to read about your experience. If you wish, I can send you a PM from the community here to confirm what happened and help you.

Please let me know!