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Winback team looks like they dont want to get costumers back

Joerated
I'm a Participant Level 1
I'm a Participant Level 1

can someone call be back. its been since July 17 2020 the first time i talks to winback. now fido team is sending them messages to call me back to order a new phone since 2 weeks. still no call. i have a broken phone im ready for a new phone cant reach them and noone is colling back. i cant wait anymore. i will need to go elsewhere.

1 REPLY 1

FidoClaudia
Moderator
Moderator

Hey @Joerated,

 

I'm sad to know you weren't able to get in touch with them. I'll send you a PM here on the community to check it out with you.

 

Cheers!