Bought two phone plans for the same person

Bought two phone plans for the same person

Bought two phone plans for the same person

I'm a Participant Level 1

Bought two phone plans for the same person

I added a new line to my account recently but I wasn't sure if the first purchase went through and decided to make another right after. Turns out both transactions went through and now I have 2 sim cards and 2 same active phone numbers for one person. Would it be possible to get one removed?

1 REPLY 1
Moderator

Hello @Tartea and welcome to the Community.

 

You can definitely cancel one of the orders. To do so, it's important to speak to our customer service since we need access to your account.

 

You can find all of the ways to contact us here.

 

If it's best for you, we can also send you a PM here on the Community.

 

Let us know what's best for you.