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WiFi connection.

I'm a Participant Level 1
I'm a Participant Level 1

My wifi was turned off, did cellular data kick, in to cause my plan to overage?


Former Moderator
Former Moderator

Hey @FPJ


Welcome to the Community Smiley


To be able to use Wi-Fi connection, you need to have the option turned ON in your phone settings and to be connected to a working/valid Wi-Fi.

If one of those element is missing, your device will use your mobile data for any data request.


This means that you probably used your cellular data instead of your Wi-Fi connection since it was turned off.

Don't hesitate to keep an eye on that option before any data session.