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Why is a credit check required when applying for a tablet plan?

I'm a participant level 1
I'm a participant level 1
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I was not sure why a credit check is required, for an existing customer? I already have an operational line with fido, and all i wanted to do was apply for the tablet plan which is just $10 per month ($5 is you deduct the rebate for refurbished device). It doesn't make sense to me that a hard check is required when i have been paying all my bills and already have histor. Seems excessive for a $5 plan.

Former Moderator
Former Moderator

Hey there @amt2


Welcome to the Community Smiley


As long as you have an active Fido service, credits checks processed on our end will be done internally. This will be a soft check that doesn’t reach the credit bureau so it doesn't impact your credit score.


That said, a credit evaluation will still be required to activate a new service. Hope this helps!